Monday, July 15 | 3 – 4:30pm
Opening General Session
Welcome
Jeevan D'Mello, CMCA, AMS, LSM, PCAM, Community Associations Institute President, Dubai, UAE and Tom Skiba, CAE, Community Associations Institute CEO, Falls Church, VA
Workshop Goals/Meeting Expectations
Matt Dorsch, CMCA, AMS, PCAM, Community Specialists, Chicago, IL and Airielle Hansford, CMCA, AMS, PCAM, FirstService Residential DC Metro, Fairfax, VA
Host Community Presentations
Christine Borland, CMCA, Metropolis Master Association, Los Angeles, CA
Cristian Radu, Metropolis II Condo Association Los Angeles, CA
Esmeralda Rubio, Sky Community Association, Los Angeles, CA
Tuesday, July 16 | 9 – 10am
From Foundation to Façade: High-Rise Structural Integrity and Building Safety
In the intricate landscape of high-rise construction, ensuring structural integrity and building safety is paramount. Join us for an insightful exploration led by a seasoned attorney and a construction expert as they delve into the legal and technical dimensions of this critical domain.
From foundation to facade, our panel will dissect the multifaceted challenges and considerations inherent in high-rise projects. Through a blend of legal analysis and technical expertise, attendees will gain invaluable insights into risk management strategies, contractual obligations, expert witness testimony, and emerging technologies.
Through real-world case studies and discussions, attendees will gain practical insights into safeguarding structural integrity and ensuring building safety in the dynamic realm of high-rise construction.
Sandra L. Gottlieb, Esq., a CCAL fellow, SwedelsonGottlieb, Los Angeles, CA and Abran Gonzalez, CM Squared, Los Angeles, CA
Tuesday, July 16 | 2:30 – 3:30pm
Elevating Hospitality: How to Exceed Residents' Expectations
Hospitality is a necessity in all community associations, but high-rise residents' needs often differ from those of other communities. How can managers elevate our service to not only meet but exceed the needs and expectations of our residents?
Come understand what great hospitality looks like. Leave with insights, ideas, and tools to take back to your teams to improve the culture in your community.
Kevan White, Action Property Management, Los Angeles, CA
Tuesday, July 16 | 4 – 5pm
The Big Three: What to Expect from a High-Rise Reserve Study
There are three results from every reserve study: the component list (upcoming projects); an evaluation of the strength of a reserve fund (percent funded); and a recommended funding plan (budgeted reserve transfers). What does this look like for a high-rise?
In this session, we'll reveals key ratios and "figures of merit" that will help you understand your reserve study, discuss it with the board, and effectively communicate the results to homeowners in a manner that maximizes benefits and minimizes pushback.
Robert Nordlund, PE, RS, Association Reserves, Westlake Village, CA
Wednesday, July 17 | 9 – 10am
Predictive Maintenance: How Artificial Intelligence Can Keep Your Critical Infrastructure Running
Most community managers are familiar with routine, preventive, and critical or emergency maintenance. Thanks to artificial intelligence, a new class of maintenance called predictive maintenance complements your efforts.
Predictive maintenance uses historical data in conjunction with equipment sensors and monitors to give the building engineer the tools needed to anticipate failures before they happen. The result is reduced maintenance costs, increased equipment uptime, and a more satisfied community.
Richard J. Arena, CMCA, Orchid Beach Club Condo Association, Nokomis, FL
Wednesday, July 17 | 10:15 – 11:30am and repeat 1:15 – 2:30pm
Efficient Envelope: High-Rise Investigations and Repair Strategies
The building envelope plays a significant role in the energy performance of buildings and windows, which are key elements in transmitting heating and cooling between the indoor and outdoor environment. An adequate window system is one of the most important retrofit strategies for energy conservation in existing buildings.
High-rise windows are more susceptible to extreme weather conditions. They also are vulnerable to damage from birds and debris carried by wind gusts and storms. When deciding on high-rise window replacements, it's a high-risk job that requires a specialist.
Listen to a forensic building consultant examine how window retrofitting boosts a high-rise building's energy efficiency. Gain insights into energy design models and common glazing alternatives to predict potential energy savings.
Toby White, Forensic Building Consultants, Portland, OR
Wednesday, July 17 | 2:45 – 3:45pm
High and Hard: Insuring Large Properties in a Hard Insurance Market
The insurance market is difficult for every community these days. High-rises come with additional factors that may limit insurability, such as total insurable value, electrical panels, deferred maintenance, and more. Listen in for possible solutions to these issues, where the market might be headed, how managers can do what's best for their communities, and how partnering with the right professionals and thinking outside the box can help during this unique time.
Charlotte Allen, CIRMS, Socher Insurance Agency, Inc., Pleasanton, CA
Wednesday, July 17 | 4 – 5pm
Advocacy Is Everyone's Business: Grassroots Outreach, Legislation, and Your Role
It's easier than ever for communities to get involved in advocacy efforts. Join this session to learn about the importance and positive impact of grassroots advocacy, state legislation throughout the country impacting high-rise communities, and ways for you to involve your community in these efforts throughout the year.
Matt D. Ober, Esq., a CCAL fellow, Richardson | Ober LLP, Pasadena, CA and Phoebe Neseth, Esq., Community Associations Institute, Falls Church, VA
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