May 26, 2022 — Falls Church, Va. — Community Associations Institute (CAI) announced the recipients of the 2021 Chapter Awards, celebrating the successful initiatives that contribute to the success of CAI and the community association housing model.
The Coachella Valley Chapter and North Carolina Chapter received the Excellence Award— recognizing overall excellence in public affairs, membership, chapter management & development, member services, and leadership.
Five chapters were honored for Chapter Operations & Sustainability by creating initiatives focused on strengthening the internal workings of the chapter.
Northeast Florida (Small) Sponsorship Opportunities
Heartland (Medium) Launch of the Diamond Sponsor
Central Florida (Large) New Website and E-commerce Platform
Arizona (Very Large) Chapters Unite
Illinois (Extra Large) Financial Planning & Controls
The following chapters received the Leadership Award for creating strategic activities enhancing the mission and vision of the organization and/or contribute to the overall growth of the industry.
Northeast Florida (Small) Strategic Planning
Heartland (Medium) 1st Trade Show/Expo in Kansas City
Minnesota (Large) Industry Education Outreach
Coachella Valley (Very Large) Succession Planning Program
Illinois (Extra Large) Succession Planning & Volunteer Management
Five chapters received the Membership Engagement Award which honors services improving and enhancing overall membership experience, satisfaction, and value of CAI.
Alabama (Small) Ask the Expert Series
Western Oregon (Medium) Podcasts
Minnesota (Large) New Member Initiative
San Diego (Very Large) HOA Academy
Keystone (Extra Large) Member Onboarding & Engagement Plan
Four chapters received the Public Affairs Award for building the CAI brand and making the community aware of the services and resources available.
Alabama (Small) Serve Team
Heartland (Medium) Winter is Coming...Fannie Mae Changes Effective 1/01/2022
North Carolina (Very Large) Enactment of Legislation Enabling NC Associations to Conduct Business Virtually
Orange County Regional (Extra Large) Realtor Outreach Program
Five chapters were honored with the Out of the Box Award for creating or revitalizing enhancements to the chapter's routine to think differently about achieving the chapter's goals.
Alabama (Small) Geographic Expansion Luncheon
Heartland (Medium) Heart2Heart Interview with CAI Heartland
Michigan (Large) The Great Outdoor Exhibitor Fair
North Carolina (Very Large) Virtual Law Day
Illinois (Extra Large) Virtual Legal Forum
The following chapters were honored for Best Net Growth and Best Net Retention.
Best Net Growth
Hudson Valley – 13% (Small)
Wisconsin – 13.9% (Medium)
Minnesota – 16% (Large)
Channel Islands – 6.4% (Very Large)
New Jersey – 7.2% (Extra Large)
Best Net Retention
Southwest Virginia – 87.29% (Small)
Heartland – 91.72% (Medium)
Greater Inland Empire – 84.22% (Large)
Channel Islands – 92.33% (Very Large)
Orange County Regional – 84.80% (Extra Large)
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About Community Associations Institute
Since 1973, Community Associations Institute (CAI) has been the leading provider of resources and information for homeowners, volunteer board leaders, professional managers, and business professionals in the more than 355,000 homeowners associations, condominiums, and housing cooperatives in the United States and millions of communities worldwide. With more than 43,000 members, CAI works in partnership with 36 legislative action committees and 63 affiliated chapters within the U.S., Canada, South Africa, and the United Arab Emirates as well as with housing leaders in several other countries, including Australia, Spain, and the United Kingdom. A global nonprofit 501(c)(6) organization, CAI is the foremost authority in community association management, governance, education, and advocacy. Our mission is to inspire professionalism, effective leadership, and responsible citizenship—ideals reflected in community associations that are preferred places to call home. Visit us at www.caionline.org, and follow us on Twitter and Facebook @CAISocial.