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WEBINARS

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​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​CAI webinars offer professional training ​without leaving your home or office. Conducted online, these programs are hosted by industry experts to keep you up-t​o-date on legislative activity, management trends, industry best practices, and subjects of interest for community managers and homeowners. More than 500 on-demand​ webinars are available and new live webinars are added every month. Continuing education credit for management credentials is available.​
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Composure through Conflict: How to Quit Taking Things Personally​

Sept. 25, 2 p.m. EDT

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Are you a community manager or board member struggling to maintain your composure in the face of conflict? Discover how to master the inner game of self-governance and reclaim your peace of mind. In this transformative webinar, we'll explore:

  • The science behind your reactions. Understand the physiological triggers behind fight-or-flight responses when facing hostility and learn how to regain control when your emotions are tested.
  • Decoding hostility. Uncover the truth behind most hostile interactions. Learn that people's aggression often stems from their own unresolved issues, not you. This shift in perspective will empower you to stay calm and focused.
  • Turning pain into power. When an insult stings, it's often because it resonates with a belief you hold about yourself. We'll guide you through identifying these emotional triggers and turning them into opportunities for personal growth.

Join CAI for this empowering session and equip yourself with the tools to quit taking things personally, transform your emotional responses, and become a more resilient, self-governed leader.





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Presenter​s:


David Graf has practiced community association law exclusively since 2001 and is one of the most sought-after community association trainers and speakers in the U.S. A CAI faculty member for nearly 20 years, David has facilitated corporate trainings for community managers across the country. As the immediate past president of CAI's College of Community Association Lawyers, David's extensive experience and insights make him a leading authority in the field.


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Sam Osborne is the education coordinator for the Strata Community Association of Victoria, Australia, a dynamic conference emcee, keynote speaker, and self-worth sage. Sam blends entertainment with powerful strategies for personal and professional growth based on his studies in philosophy and English, two decades as a performer, and extensive training under a human behavior expert. Sam's expertise lies in guiding individuals and organizations to overcome imposter syndrome, dissolve stress, and live courageously from the heart.



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